The Pineapple Process
Pineapple projects are divided into five phases with a focus on deliverables. Our standard operating procedure includes systematic workflows, checks and balances, and visual reporting specific to the hospitality industry. The below roadmap is only a glimpse of the highly detailed work required to complete a full-scale FF&E and/or OS&E project.
It’s always exciting to start a new project. Kickoff is one of the most important phases of any project and a key indicator to a successful, inclusive, and collaborative outcome. We invest a lot of heart and hustle into our work and since we’ll be working together for several months (or years), we want to get to know you!
First, we'll begin to build rapport and comradery through team introductions, schedule discussions, and strategic planning. Together, we will review your interior design concepts, floor plans, and FF&E specifications to learn more about your goals and expectations.
Here's a glimpse of what you can expect during Kickoff
Discovery marks the start of budget development and begins upon receipt of the interior floor plans, and FF&E and OS&E specifications. We begin by studying the documentation, digging into the details, asking questions, and doing the legwork to identify challenges and brainstorm solutions. Then, we create key documents to support the overall project plan.
A few of the deliverables that we will be developing to support a successful FF&E and OS&E procurement process include:
Whether your goal is to focus on budget, schedule, sustainability, or local sourcing, we have many diverse resources domestically and abroad. We specialize in hospitality projects with mostly custom FF&E or OS&E . Our vendor selection process is an inclusive and collaborative group effort between the interior design team and client. Finding the right supplier is key to a successful outcome. We believe in keeping things aboveboard and do not accept commissions or rebates from any vendors, which allows us to focus on your goals.
During the Production phase, your project starts to come to life. Althought it's the longest phase, it's also very exciting.
What will we be doing?
Organization is the key to a successful FF&E and OS&E project installation. With hundreds of line items for hundreds of guestrooms and numerous public area spaces, we simplify the installation process by using a cloud-based system that can be accessed while at the warehouse, in the back of a truck, or while on-site. Our install dashboard increases efficiency, reduces redundancies, documents punch-list items, and tracks progress in real-time.
Don’t get stuck with endless loose ends. The Pineapple team will stick around to resolve any punch list issues and close-out all vendor accounts. Additionally, you’ll receive an organized digital binder with all project records, warranties, as well as care & maintenance instructions. We provide you with all final project reports including financial reports, Use Tax reports, attic stock inventory reports, and more.
